Arguably in 2020, psychological safety at work has become even more critical and even more complex as we deal with the economic impacts of a global pandemic, work from home as the new normal and social isolation.
While individuals must be willing to put in the effort and go on a personal growth journey to perform at their best, it is the leaders who must willing to create an environment that offers psychological safety for people to show up, contribute and grow.
So before you think about sales, customer service and shareholder returns, turn your attention to the needs of your people and in particular how to give them the psychological safety they need to adapt and flourish in the new normal.
Here are 5 strategies to create psychological safety for the people you lead.
Your people will have specific ways they process and express their psychological and emotional safety needs.